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Pubali Bank Credit Card FAQs |
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1. What are the eligibility requirements for availing a Pubali Bank Limited
credit card? |
- Bangladeshi citizen residing in Bangladesh
- Primary Card Applicant must be over 18 to 60 (Eighteen to Sixteen) years of age
- Supplementary Card Applicant(s) must be at least 18 (eighteen) years of age
* Credit Card approval is subject to credit assessment
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2. What documents are required for availing a Pubali Bank Limited credit card?
Required Papers For Service Holder: |
- 02 (two) copies recent passport size colored Photographs
- Copy of National ID/Copy of Passport MRP/ Driving license
- Copy of latest e-TIN certificate/latest tax return acknowledgment slip
- Original Personal Bank statement for last 6(six) months duly signed by the applicant and attested by the source
- Latest original salary certificate with seal & signature by the concern authority
- Employee ID
- Visiting card (if available)
- Clean CIB report
- Proof of residence (i.e. an attested copy of holding tax payment receipt or payment of any utility bill like Electricity/ Gas/ WASA/ BTTB Telephone Bill)
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Required Papers For Business Personnel/Individual/Professional: |
- 02 (two) copies recent passport size colored Photographs
- Copy of National ID/Copy of Passport MRP (1st 5pages & renewal page)
- Copy of up to date e-TIN certificate/latest tax return acknowledgment slip (Personal & company)
- Original Bank statement for last 6(six) months duly signed by the applicant and attested by the source (Both personal & company)
- Copy of valid Trade License (latest/renewal)
- Business card
- Clean CIB report
- Proof of residence (i.e. an attested copy of holding tax payment receipt or payment of any utility bill like Electricity/ Gas/ WASA/ BTTB Telephone Bill)
- In case of Professional, copy of membership certificate from the Professional Body/ Competent Authority
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3. Can I Transfer fund Through ATM using Debit Card? |
Yes, Our Debit Card holders could transfer their available Cash withdrawal limit through our ATM to any account of Pubali Bank.
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4. Can I Transfer fund Through ATM using Credit Card? |
Yes, Credit Card holders will be allowed to fund transfer through ATM maximum 90% of their available credit limit and the mode of transaction would be treated as retail transaction. Interest free period would be applicable as per Retail/POS transaction policy.
For Credit Cards, 1% processing fee (on the withdrawal amount) + 15% vat (on processing fee) will be charged for fund transfer through ATM.
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5.
Can I purchase online using Pubali Bank Limited credit card? |
Yes you can use all types of Pubali Bank Limited Credit Card. But you can purchase from local Bangladeshi e-shops only.
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6.
Can a Pubali Bank Limited credit card be used to pay exam fees, hotel booking
etc online? |
Definitely, yes! All kind of international exam fees (IELTS, TOEFL, GMAT etc),
hotel booking can be paid through dual currency credit cards. To enable an
online transaction, the card holder has to call our 24 hour Call Center. Make
sure that your card is endorsed for current year and you have available limit in
USD part. |
7.
Does Pubali Bank Limited have any dual currency credit card? |
Yes! Pubali Bank Limited offers Dual Currency VISA & Mastercard Credit Cards. |
8.
Can I use my Pubali Bank Limited credit card abroad? |
Yes! You have to ensure the endorsement on your passport prior to your visit
abroad. You can use till your travel quota is exhausted. |
9.
I have lost my credit card. What can I do now? |
Immediately call our 24 hour call center at +8804472000900 or 16253if and report
the loss with proper information. Card will be blocked immediately and new card
will be issued. |
10.
How can I increase my credit card limit? |
Simply go to any Pubali Bank Limited Branch and fill up the form for Limit
Enhancement. Please do not forget to bring the following with you when you visit
our Branch:
If you are salaried person
Your new salary certificate
3 month
latest Bank statement showing the increased income.
If you are a Business Person
Your latest trade license
6 months latest bank statement.
* Enhancement is subject to credit assessment.
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11.
How to close my credit card? |
Please pay your total outstanding amount then contact with your nearest
branches.
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12.
What is a ‘Value Added tax (VAT)' ? |
It is another name for Valued Added Tax (VAT). It is 15% VAT imposed by
Government on all the fees related to credit card services. It is mandatory to
pay. |
13.
What is a ‘transaction alert fee’? |
It is the fee charged for SMS’s that you get after every transaction you make.
You will also get your statement SMS and different promotional SMS through
alert.
This `transaction alert fee’ also assists you to know whether your card
is being misused or stolen.
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14. I am a non-resident Bangladeshi. Am I eligible to
avail a Pubali Bank Limited credit card? |
Sorry, as per Bangladesh Bank guidelines, no foreigner or Non Resident
Bangladeshi is eligible for Pubali Bank Limited Credit Card. |
15.
How can I change my email and mailing address? |
Call our 24 hour call center number at +8809612316253 or 16253 or visit your
nearest Pubali Bank Limited Branch and fill up an Email or mailing address
change request form.
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Foreign Currency Rates |
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Currency |
Buying |
Selling |
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USD |
115.50 |
116.00 |
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EURO |
127.00 |
130.25 |
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GBP |
146.50 |
151.00 |
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